Shipping & Returns
SHIPPING POLICY:
- All product is shipped UPS or USPS at our discretion. All of our merchandise is available for shipping unless noted otherwise.
- We ship to All 50 States and U.S. Territories.
- Most Orders are shipped within 2 Business days after a cleared payment is received, Monday to Friday.
- We DO NOT ship to International Locations or on Saturday, Sunday or during Federal, State or Local Holidays.
RETURN POLICY:
- All Returns must be shipped within 15 days of the date it was received.
- Misused, Return Shipping Damaged Items or Used Items will not be accepted for return.
- All return items must be shipped in the Original Packaging and properly packed to prevent damage.
- For defective products the customer will be responsible for shipping to us and we in turn will pay shipping costs to return the replacement. Please email prior requesting return of a product.
- Defective returns must be returned in their original packaging and show no signs of miss use.
- Any NON-Defective items must be returned within 15 days of the date of invoice, and are subject to a 25% Restocking Fee and customer will assume shipping costs.
- NON-Defective items that are returned must be sent in their original packaging unopened and in unused condition. Shipping costs are not refundable.
- If a returned item is found to be defective we will reimburse normal ground shipping in the USA only.